Curiosity Collective #015

How to promote accountability and ownership among team members?

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1 Thing I Am Curious About

How to promote accountability and ownership among team members?

2 Quotes That I Am Thinking About

  1. "Accountability is the glue that ties commitment to results." - Peter Drucker

  2. "It is not only what we do, but also what we do not do, for which we are accountable." - Molière

The Great Accountability Challenge: A Tale of Teams, Trust, and Triumph

Have you ever been part of a group project where you ended up doing all the work?

Remember the frustration, the sense of injustice, the sleepless nights trying to meet a deadline all alone? Now imagine this scenario not in a school setting, but in your professional life, day after day. Terrifying, isn't it?

Let's face it: lack of accountability and ownership among team members is a monster hiding under the bed of almost every workplace, scaring away productivity and actively diminishing collective success.

The Many Faces of Accountability

Accountability isn't a one-size-fits-all suit. Instead, it's more like a kaleidoscope, reflecting different colors and patterns depending on who's looking. For some, it's about setting clear expectations. For others, it's about nurturing a sense of responsibility. And still, for others, it's about learning to trust and be trusted. But despite these varying perspectives, there's one thing everyone agrees on: accountability is crucial for a team's success.

The Accountability Scoreboard

According to a study by the American Management Association, organizations with a strong culture of accountability are 65% more likely to outperform their competition. This isn't just good for the bottom line – it's great for employee morale too. In fact, Gallup found that engaged employees – those who feel a sense of ownership and accountability – are 21% more productive and 22% more profitable.

The Future of Accountability: A Prediction

So, where are we heading with all this talk about accountability? I'd say towards a future where accountability isn't just a buzzword, but a way of life; where teams don't just work together, but succeed together; and where every individual doesn't just do their job but takes ownership of it.

Accountability isn't about placing blame, it's about solving problems. It's about turning 'your task' and 'my task' into 'our mission'. It's about turning the monster under the bed into a trusty ally that propels us toward collective success.

The Accountability Playbook: Four Tips for Success

So, how can we transform our workplaces into accountability havens? Here are four tips that might just do the trick:

1. Clarity is Key: Imagine being handed a map without any landmarks or directions. That's how team members feel when goals and expectations aren't clear. So, be explicit. Spell it out.

2. Foster a Culture of Trust: Trust is to accountability what oxygen is to life. It's essential. When team members feel trusted, they naturally take on more responsibility and hold themselves accountable.

3. Promote Open Communication: Ever played the ‘Telephone’ game? The message at the end is always hilariously distorted, isn't it? That's what happens when communication isn't open and transparent.

4. Recognize and Reward: Recognize and reward accountability. Make it something to aspire to, rather than dread.

Holding people accountable can feel like you are being punitive but by not holding people accountable you will cause active disengagement from your currently engaged employees.

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